VIP Services: The finest way to travel
At Vienna Airport’s dedicated VIP Terminal, we’ll take care of all check-in, baggage handling, passport and customs formalities in next to no time and whisk you through the security check. During your time with us, you’ll have exclusive access to private facilities. A limousine will be waiting to transfer you to or from your aircraft.
Our VIP packages in detail
|
Silver
Price for the 1st passenger incl. 20% VAT:
€ 450
Price for each additional passenger incl. 20% VAT:
€ 225
Children under 6 years free of charge
Last minute booking possible at no extra charge up to 24 hours before departure / landing.
Cancellation free of charge up to 48 hours before departure/landing.
|
Gold
Price for the 1st passenger incl. 20% VAT:
€ 490
Price for each additional passenger incl. 20% VAT:
€ 245
Children under 6 years free of charge
Last minute booking possible at no extra charge up to 24 hours before departure / landing.
Cancellation free of charge up to 48 hours before departure/landing.
|
Platinum
Price for the 1st passenger incl. 20% VAT:
€ 740
Price for each additional passenger incl. 20% VAT:
€ 370
Children under 6 years free of charge
Last minute booking possible at no extra charge up to 12 hours before departure / landing.
Cancellation free of charge up to 12 hours before departure/landing.
|
|
|---|---|---|---|
| Personal assistant |  |
|
|
| Premium check-in service and access to exclusive passport and security control | |
|
|
| Individual limousine shuttle to or from the aircraft | |
|
|
| Drinks service | |
|
|
| Exclusive access to the VIP Terminal via the secluded Court of Honor | |
|
|
| Use of a private VIP lounge (max. included usage period) | 1 hr | 2 hrs | 3 hrs |
| Items of luggage per person (max. included checked luggage items). Additional fees may be payable to the airline. | 1 pc | 2pcs. | 5 pcs. |
| Welcome snack | standard | advanced | advanced |
| Á la carte meals | |
|
|
| Option of personal greeting/farewell to passengers directly at the aircraft (max. included persons) | 2 persons | 4 persons | |
| Tax refund support (refunds can only be made to credit cards) | |
|
|
| Concierge service (organisation of errands) | |
|
|
| Shower facilities | |
|
|
| Parking in the directly adjacent VIP car park (max. 7 days for 1 car per service included) | |
||
| Valet parking | |
||
| City limousine service from/to Vienna (Mercedes S-Class) | |
||
| VIP service outside of the opening hours without surcharge | |
||
| free rebooking | |
||
| Last minute booking possible without surcharge | up to 48 hours before departure | up to 48 hours before departure | up to 24 hours before departure |
| Free cancellation is possible | up to 48 hours before departure | up to 48 hours before departure | up to 24 hours before departure |
-
Personal assistant
-
Premium check-in service and access to exclusive passport and security control
-
Individual limousine shuttle to or from the aircraft
-
Drinks service
-
Exclusive access to the VIP Terminal via the secluded Court of Honor
-
Use of a private VIP lounge (max. included usage period)1 hr
-
Items of luggage per person (max. included checked luggage items). Additional fees may be payable to the airline.1 pc
-
Welcome snackstandard
-
Last minute booking possible without surchargeup to 48 hours before departure
-
Free cancellation is possibleup to 48 hours before departure
-
Personal assistant
-
Premium check-in service and access to exclusive passport and security control
-
Individual limousine shuttle to or from the aircraft
-
Drinks service
-
Exclusive access to the VIP Terminal via the secluded Court of Honor
-
Use of a private VIP lounge (max. included usage period)2 hrs
-
Items of luggage per person (max. included checked luggage items). Additional fees may be payable to the airline.2pcs.
-
Welcome snackadvanced
-
Á la carte meals
-
Tax refund support (refunds can only be made to credit cards)
-
Concierge service (organisation of errands)
-
Shower facilities
-
Option of personal greeting/farewell to passengers directly at the aircraft (max. included persons)2 persons
-
Last minute booking possible without surchargeup to 48 hours before departure
-
Free cancellation is possibleup to 48 hours before departure
-
Personal assistant
-
Premium check-in service and access to exclusive passport and security control
-
Individual limousine shuttle to or from the aircraft
-
Drinks service
-
Exclusive access to the VIP Terminal via the secluded Court of Honor
-
Use of a private VIP lounge (max. included usage period)3 hrs
-
Items of luggage per person (max. included checked luggage items). Additional fees may be payable to the airline.5 pcs.
-
Welcome snackadvanced
-
Á la carte meals
-
Tax refund support (refunds can only be made to credit cards)
-
Concierge service (organisation of errands)
-
Shower facilities
-
Parking in the directly adjacent VIP car park (max. 7 days for 1 car per service included)
-
Valet parking
-
City limousine service from/to Vienna (Mercedes S-Class)
-
VIP service outside of the opening hours without surcharge
-
free rebooking
-
Option of personal greeting/farewell to passengers directly at the aircraft (max. included persons)4 persons
-
Last minute booking possible without surchargeup to 24 hours before departure
-
Free cancellation is possibleup to 24 hours before departure
First-class arrivals and departures
You will feel welcome immediately – we will take care of your luxurious reception!
No matter how exhausting your journey has been, at the exclusive VIP Terminal you can escape the hustle and bustle and free yourself from the crowds. As soon as you step off the plane, you will enter a world of wonderful calm and relaxation – where everything revolves around you.
- Your personal assistant will be waiting for you at the aircraft door. They can also pick up family, friends or business partners.
- You will transfer directly from the aircraft to the waiting limousine and be taken directly to the exclusive VIP terminal.
- Discreet arrival and passport control with no waiting time.
- Your personal VIP lounge with catering is available for you and your guests for the duration of your stay at the airport.
- Our tip: Enjoy this service even while waiting for your connecting flight and use your stopover to recharge your batteries.
You can sit back and relax – we'll take care of everything that causes stress!
Enjoy unparalleled comfort at the VIP Terminal Vienna – for all scheduled flights, regardless of booking class or airline. Whether you are traveling for business or pleasure, your unforgettable travel experience begins here, even before departure!
- Enjoy maximum privacy in the exclusive VIP terminal building, away from the hustle and bustle.
- Use our valet service for your car – we park it professionally, including at electric charging stations.
- Alternatively, we can organize your pick-up in a luxury limousine from Vienna and the surrounding area.
- Short walking distances: it takes less than 80 steps to get from the terminal to the aircraft.
- Your personal assistant will take care of your luggage and everything else for you.
- Your private VIP lounge gives you the feeling of being in a relaxed living room at the airport.
- Discreet security check and passport control with no waiting time.
- Hassle-free duty-free shopping with a fine selection of premium products.
- You will be chauffeured to your booked flight in a luxury sedan in plenty of time.
- Exclusive boarding according to your wishes – be it as the first or the last passenger.
- Exclusive use of a lounge for up to 3 hours
- VIP care from arrival to departure
- Baggage handling for 2 items of baggage per person
- Premium Check-in Service, exclusive passport & security control
- Tax Refund support (digital validation costs are not included)
- À la carte food and beverage service included
- Option of personally greeting or seeing off passengers directly at the aircraft (max. 2 people)
- Personalized limousine shuttle to or from the aircraft
- Exclusive access to the VIP terminal via the forecourt
- Shower facilities
|
Prices VIP Transfer Service |
Net price |
incl. 20% VAT. |
|---|---|---|
|
For the 1st passenger |
€ 600,- |
€ 720,- |
|
Each additional passenger 50% of the price of the 1st passenger |
€ 300,- |
€ 360,- |
Convenient connections
Convenient connections combine with exclusive services and a comfortable lounge to make the VIP Terminal the ideal choice for discerning travellers looking to work or relax before their flight.
Exquisite culinary delights
Enjoy seasonal specialities and Viennese classics, masterfully prepared by DoN. In our elegant lounges, you can expect premium snacks, carefully selected spirits and outstanding coffee. Our dedicated team will be happy to meet your wishes.
Stress-free security and passport checks
Leave the queues and hectic security checkpoints behind: at Vienna Airport’s VIP Terminal, you’ll enjoy a discreet and efficient process, making the best possible use of your precious time.
Direct transfer to your aircraft
Enjoy the comfort of a direct transfer from the VIP Terminal to your aircraft. Our chauffeur will whisk you across the tarmac in a luxury limousine – an exclusive experience that is sure to make your journey unforgettable.
Toys for children
Flying is always an exciting experience for children, especially for journeys passing through the VIP Terminal. We have an extensive assortment of toys to make sure that your little ones are thoroughly entertained while waiting for your flight.
Loving care for your pets
Pets are also very welcome at Vienna Airport’s VIP Terminal. Any four-legged companions travelling with you will benefit from our loving care and be brought to you right away.
Oversize luggage handling
Heavy suitcases? Bulky sports equipment? Valuable artwork? No problem. Our professional team will take care of your oversize luggage, so you can travel stress-free with peace of mind. Enjoy the luxury of having nothing to worry about.
Duty-free shopping
Why not surprise your loved ones with a special gift sourced from our carefully selected collection? From Viennese specialities to exclusive cosmetics, you’re sure to find the perfect souvenir of your trip.
Meetings in the VIP Terminal
Would you like to combine your flight with a meeting with your business partners? Spacious, well equipped and in an ideal location, your private VIP lounge offers the ideal setting.
Valet parking
Take the stress out of parking by handing your keys to our valet service, ensuring you enjoy a relaxed departure or arrival. We’ll take care of the parking – so you can concentrate on your trip.
EV charging points
Travel sustainably with our EV charging points, which allow you to charge your vehicle during your stay. That way, you’ll be fully energised for your onward journey.
Freshening up
Our modern bathroom facilities allow you to freshen up or shower before or after your flight, ensuring you start or end your trip refreshed and relaxed.
Frequently asked questions about the VIP service
We are here for you and will support you every step of the way. Our FAQs will answer all your questions.
The price always includes the transfer from the VIP terminal to the aircraft and from the aircraft to the VIP terminal. The VIP Platinum service also includes the transfer from Vienna city to the airport and back. For the VIP Gold and VIP Silver services, we will be happy to book a transfer for you through our partner for limousine services.
This can be easily done via our online shop. Or you can contact us by email.
We offer VIP services for all airlines departing from Vienna Airport.
No. However, it makes sense to book your VIP service very soon after booking your flight – the earlier, the easier it is for us to ensure availability.
We have different packages. You can find our prices directly on this webpage. Our online shop is also available for easier booking.
Yes. Just send us an email to vip@viennaairport.com and let us know which package and for how many people you would like to give as a gift. You will then receive the invoice and, after payment, the voucher.
Yes. Our terminal can handle large quantities of large items of baggage. Please note: Additional costs may also be incurred with the airline. In addition, a larger quantity of items of baggage often takes a little longer to process.
Yes. After an internal check of the resource availability, we can adjust our opening hours and carry out the service for a special fee (out-of-hours service).
In addition to lounge services (such as food and drinks), VIP services also offer you a private VIP lounge and a personal assistant who will take care of all formalities such as check-in and baggage handling, as well as individual transfer from the VIP terminal in a luxury saloon car directly to the booked flight.
We will be happy to assess the current situation and advise you on whether it is better to enter at the beginning or the end.